After his career in the Swedish Armed Forces, Håkan Wahlgren obtained Bachelor’s degrees in Mechanical Engineering and Business Administration. Between 2001 and 2005 he held various positions in Saab Training Systems, where he among other things worked with concept development, Availability driven Support contract and development of user interfaces and functionality. Since 2005 he has been working for Husqvarna AB, where he develops After Sales solutions for the commercial segment of the Outdoor Power Equipment industry.
Speakers
Chairman Richard Wilding, Professor of Supply Chain Strategy, Cranfield School of Management
Luite Van Zelst, Competence Manager, Field Service Management, Royal Philips Electronics
Moe Iversen, Commercial VP, Caterpillar Logistics
Derek O’Brien, Senior Partner and Master Facilitator, Wilson Learning Europa (EMEA)
Karin Kruse, Service Marketing Manager Aftermarket business, Maquet Critical Care
Laurent Othacéhé, CEO, IFS 360 Scheduling
Andreas Westling, Senior Partner, Navetti
Peter Tengström, After Sales Manager Nordic & Baltic region, Husqvarna AB
Håkan Wahlgren, Head of Support & Development, Husqvarna AB
Riccardo Signorini, Customer Service Marketing Director, Fabio Perini
Ernst-Christoph Krackhardt, Life Cycle Management Director, Siemens Marine
Sune Soerensen, Group Spare Parts & Service Director, GGP Italy
Josep Capell, Business Development Manager EMEA, HP
Rohan Richards, Business Development Director, Ericsson

















