Karin Kruse is responsible for the development of the aftermarket concept MCare, when it comes to services, products and supporting tools. She also supports the sales and service organization with marketing and sales material. Previously she has been working with Product Management at Electrolux, responsible for product launches, including implementation of consistent communication packages for End Consumers Trade and Sales Companies.
Speakers
Chairman Richard Wilding, Professor of Supply Chain Strategy, Cranfield School of Management
Luite Van Zelst, Competence Manager, Field Service Management, Royal Philips Electronics
Moe Iversen, Commercial VP, Caterpillar Logistics
Derek O’Brien, Senior Partner and Master Facilitator, Wilson Learning Europa (EMEA)
Karin Kruse, Service Marketing Manager Aftermarket business, Maquet Critical Care
Laurent Othacéhé, CEO, IFS 360 Scheduling
Andreas Westling, Senior Partner, Navetti
Peter Tengström, After Sales Manager Nordic & Baltic region, Husqvarna AB
Håkan Wahlgren, Head of Support & Development, Husqvarna AB
Riccardo Signorini, Customer Service Marketing Director, Fabio Perini
Ernst-Christoph Krackhardt, Life Cycle Management Director, Siemens Marine
Sune Soerensen, Group Spare Parts & Service Director, GGP Italy
Josep Capell, Business Development Manager EMEA, HP
Rohan Richards, Business Development Director, Ericsson

















