Now in its 11th edition, the Aftermarket Business Platform has grown over the years to become Europe’s leading event for Service Leaders.  The industrial sector is undergoing a major transformation due to constraints from globalization, digitization and changing customer behaviors.  Organizations who want to stay at the forefront are shifting their focus from their traditional roots of product-focused manufacturers to complete service providers focused on delivering uptime, availability, and performance. 

The Aftermarket Business Platform gathers Service Leaders from a cross-industry perspective and from all corners of Europe for three days of inspiration, benchmarking, networking, and socializing to give delegates actionable inputs on how to move their transformation forward. 

This year, the event will focus on unleashing Service 4.0.  Join the discussion on co-creation and partnerships to go beyond the customer/supplier relationship; get the basics right when it comes to Servitization, IoT and Big Data; and learn how to break the silos between Capex & Opex to move away from selling ownership towards providing performance. 

Over the course of three days, you’ll get the opportunity to learn from your peers, get inspired by business gurus, explore the latest technological solutions, and grow your professional network of Service Leaders.  The event perfectly balances educational and interactive sessions, intertwined with structured networking and social activities, in the lovely city of Hamburg, the “gateway to the world.” 

I look forward to seeing you there!



Thomas Igou, Content Director

Download The Latest Agenda