Explain by Showing
Field technicians can show the problem as they see it and experts have the ability to share documents or manuals with agents in real time on any device. It’s hard to describe every detail with a simple call. SightCall allows field techs to show a problem, eliminating potential mis-communication and drastically reducing the possibility for errors.
- Use drawing and annotation tools to direct field agents to the solution.
- Pause live video, take snapshots and save images to discuss issues and access for future use.
Any question, please let us know. You can view some more information about our solution @ http://www.sightcall.com/visual-service/ and Bosch video presenting SightCall: https://www.youtube.com/watch?v=cO3V-O8dkGU&feature=youtu.be