Digital and Advanced Analytics are shaking up Aftermarket Services businesses by raising customer’s expectations, bringing more transparency in decision making, and introducing new ways in service operations. The real winners in Aftermarket Services will be companies that manage to combine their technical expertise with best in class digital and advanced analytics solutions based on Machine Learning and AI techniques. In this workshop, we will discuss techniques and approaches that we use with our clients to turbocharge their Aftermarket Services businesses in spare parts pricing, service sales, new digital sales channels and the development of new digital services.
Workshop B: Turbocharging your Aftermarket Services with Digital and Advanced Analytics
10:30 am - 12:30 pm