As Chief Marketing Officer at Syncron, Gary Brooks is responsible for global marketing and focuses on enabling leading manufacturers around the world transform their after-sales service operations to maximize product uptime.
As the global economy becomes more focused on servitization, or selling outcomes opposed to selling products, Mr. Brooks shares his vision for manufacturers as a public speaker and contributing writer. His work has been featured in publications like Forbes, VentureBeat, ZDNet, Equipment World, Nikkei, Manufacturing Business Technology and Field Service News, among others.
Prior to Syncron, Mr. Brooks was EVP of Global Marketing and Alliances at Servigistics, where he was instrumental in accelerating the company’s growth and securing the market leader position within the Service Lifecycle Management (SLM) industry. The company was sold to Marlin Equity and later to PTC. Mr. Brooks has also served in executive leadership roles at Ariba, Tradex, KnowledgeStorm, Bomgar Corporation, Cortera and Urjanet. Mr. Brooks holds a BS from Northeastern University and a MS, Management from Lesley University.